Effective May 24, 2026

Privacy Policy

This Privacy Policy explains how HAVN Real Estate ("HAVN", "we", "us", or "our") collects, uses, stores, and protects personal information when you visit havnre.app, request access, sign in to the HAVN web app, or communicate with us.

Who We Are

HAVN is a real estate technology product for open-house management, lead capture, follow-ups, and seller reporting. For privacy questions, contact us at [email protected].

Information We Collect

Depending on how you use HAVN, we may collect:

• Contact details, such as name, email address, phone number, and company or agency details.
• Account and workspace information used to create or manage access to HAVN.
• Open-house and lead information entered by agents or visitors inside the HAVN app.
• Technical data, such as IP address, browser type, device information, pages visited, and security logs.
• Communications you send to us, including support, beta access, or sales requests.

How We Use Information

We use personal information to:

• Provide, secure, and improve the HAVN website and application.
• Respond to requests, support messages, and beta access inquiries.
• Operate agent workflows, property visitor sign-ins, lead management, and reporting features.
• Prevent misuse, debug technical issues, and protect the security of HAVN and its users.
• Send service-related notices and, where permitted, product updates.

Legal Bases

Where GDPR or similar privacy laws apply, we process personal information when it is necessary to perform a contract, respond to your request, comply with legal obligations, protect legitimate business and security interests, or based on consent where consent is required.

Service Providers

HAVN uses trusted service providers to host, secure, and operate the site and app. These may include Cloudflare for hosting, DNS, CDN, security, and access protection, and Supabase for database, authentication, storage, and backend services. Additional providers may be used for email, analytics, payments, or support if those features are enabled.

Cookies And Similar Technologies

The landing site currently uses only essential local storage or cookies to remember cookie choices and support security. If analytics or marketing cookies are added later, we will request consent before loading them where required. See our Cookie Policy.

Sharing Information

We do not sell personal information. We may share information with service providers that process it for HAVN, with authorized workspace users according to product settings, when required by law, or as part of a business transfer such as a merger, financing, acquisition, or sale of assets.

Retention

We keep personal information for as long as needed to provide HAVN, comply with legal obligations, resolve disputes, maintain security, and enforce agreements. Retention periods may vary based on account status, workspace settings, legal requirements, and the type of data.

International Transfers

HAVN and its providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers, such as contractual protections or provider compliance programs.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent and lodge a complaint with a supervisory authority. To make a request, contact [email protected].

Security

We use technical and organizational measures designed to protect personal information, including secure hosting, restricted administrative access, and transport encryption. No online service can guarantee absolute security.

Changes

We may update this Privacy Policy as HAVN evolves. The updated version will be posted on this page with a new effective date.