Frequently Asked Questions

HAVN is an open-house management platform for real estate agents. It helps teams prepare properties, collect visitor details, qualify leads, follow up, and create seller reports from mobile, tablet, and web.

HAVN is built for real estate agents, agencies, brokerages, and property teams that need a cleaner way to run open houses and manage the follow-up work after each showing.

Yes. HAVN supports mobile workflows for field work, tablet and iPad workflows for kiosk-style open-house use, and web workflows for setup, review, reporting, and team administration.

Visitors can be captured through QR sign-in, kiosk mode, or manual entry. Leads stay connected to the right property and open house so follow-ups and seller reports remain accurate.

Kiosk mode is the tablet experience for visitor self sign-in during an open house. It keeps the tablet focused on check-in while the agent can review leads and activity afterward.

Yes. HAVN can prepare seller reports from property activity, open houses, visitors, leads, follow-ups, and notes. Agents should review the report before sharing it with a seller.

HAVN focuses on open-house execution, lead capture, follow-up, seller reporting, and workspace context. Some teams use it beside an existing CRM; others use HAVN as the operational workspace for showing-related activity.

Yes. Agency and team workflows help agents work in the correct workspace, keep property and lead context organized, and maintain clearer accountability for follow-up work.

HAVN is designed for professional real estate workflows. Agents should collect only the visitor information they need, explain how it will be used, and follow brokerage policy, local law, and seller instructions.

For account help, onboarding questions, data requests, or reporting issues, contact HAVN support at [email protected] and include your workspace, device type, app version, and a short description.